Salesforce Employees Urge CEO to Condemn ICE Actions
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 4 days ago
0mins
Should l Buy CRM?
Source: Benzinga
- Employee Advocacy: Salesforce employees are urging CEO Marc Benioff to publicly condemn the actions of U.S. Immigration and Customs Enforcement (ICE) while calling for a ban on the use of Salesforce software by immigration agents, highlighting a growing concern for the company's ethical responsibilities.
- Critique of ICE: The letter emphasizes Benioff's unique influence in Washington, urging him to leverage this to issue a public statement condemning ICE's conduct and to establish clear prohibitions against the use of Salesforce's cloud and AI products for state violence, reflecting a strong stance on ethical product usage.
- Workforce Reductions: In September 2025, Salesforce cut 4,000 customer support roles, reducing its support workforce from 9,000 to 5,000 employees, indicating a strategic shift towards AI integration and a reallocation of human resources in response to technological advancements.
- Stock Performance: Salesforce's stock has declined by 40.37% over the past year, although it saw a slight increase of 0.30% to close at $193.45 on Tuesday, indicating ongoing market concerns regarding the company's future performance and stability.
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Analyst Views on CRM
Wall Street analysts forecast CRM stock price to rise
42 Analyst Rating
31 Buy
10 Hold
1 Sell
Moderate Buy
Current: 185.430
Low
223.00
Averages
326.95
High
405.00
Current: 185.430
Low
223.00
Averages
326.95
High
405.00
About CRM
Salesforce, Inc. is a provider of customer relationship management (CRM) technology. The Company helps organizations of any size reimagine their business for the world of artificial intelligence (AI). With Agentforce, its platform, organizations can bring humans together with AI agents to drive customer success on one deeply unified platform. With the Salesforce platform, it delivers a single source of truth, connecting customer data with integrated AI across systems, apps and devices to help companies sell, service, market and conduct commerce from anywhere. Agentforce is a new layer of the Salesforce platform that enables companies to build and deploy AI agents that can respond to inputs, make decisions and take action autonomously across business functions. Agentforce includes a suite of customizable agents for use across sales, service, marketing and commerce. Datablazer is a data-driven innovator, which leverages the Company’s platform to unlock insights and drive decisions.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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