AUID News & Events

The company said, "authID announced that a major customer, one of the largest worldwide retailers, is preparing for an expanded rollout of authID's identity platform after reporting strong operational results. Global retailers face strong threats from deepfakes, AI hack attempts and advanced ransomware, with cyber criminals often infiltrating these victims through social engineering at the help desk. Many large retailers fell victim to such attacks in 2025, with devastating impacts to payment systems, supply chain, and other operations. According to IBM's Cost of a Data Breach Report 2025, the global average cost of a data breach in the retail industry in 2025 was $3.54M. Following a recent quarterly review of authID's biometric identity verification performance on the customer's site, they reported substantial gains in their ability to onboard new users while denying bad actors. With authID in place, including its PrivacyKey solution for cryptographically verifying identity and protecting user privacy, the customer more than doubled its identity operations compared to the prior quarter, and saw a 112% growth in accounts from net new users. From Q3 to Q4 of 2025, the customer saw an enrollment increase of 472% for users attaching a biometric to their account, scaling more than 5x while delivering a 97.0% acceptance rate, along with very low abandonment rates. Most importantly, over 97.9% of users successfully completed biometric verification on the first attempt, minimizing retries and improving overall user experience."

authID "announced that a global retailer of personal care products with more than $6B in annual sales has selected authID and technology partner MajorKey, an identity security organization and certified Microsoft services provider, to secure employee and contractor identity verification and protect privileged access to corporate IT systems for users from multiple third-party contractors across several countries. With the onslaught of AI-generated profiles, state-sponsored fakes, and fraudsters posing as candidates, organizations find themselves facing an expanding landscape of insider threats. Deepfakes, synthetic identities, state-sponsored fraudsters, and credential theft are increasingly used to spoof credentials and infiltrate corporate networks, particularly through privileged access roles."

authID (AUID) announced an integration with ServiceNow (NOW) to securely verify identities at the contact center to protect accounts and reduce fraud. The collaboration enables authID to secure 8,400+ ServiceNow-powered contact centers globally, including 85% of Fortune 500 companies, for both consumer and workforce identities. "authID's ProofTM, VerifiedTM, and PrivacyKeyTM integrate with ServiceNow via its UI Actions, which make the ServiceNow Platform UI more interactive, customized, and specific to user activities, for both workforce and consumer use cases to prevent account takeover fraud at the help desk or call center," the company said.

The company states: "authID announced it was selected by an east coast-based innovative technology organization, serving the criminal justice sector, providing high quality education, reentry and rehabilitation resources for both adult and juvenile incarcerated individuals, to provide biometric identity proofing and authentication through its platform for administrators, staff, support teams, and justice-impacted constituents. authID was chosen to replace the organization's existing homegrown biometric authentication solution, after they conducted a comprehensive evaluation and selection process, including a proof-of-concept."