The Hackett Group®: European SG&A Expenses Reach Highest Point Since 2020
Rising SG&A Costs: The Hackett Group's 2025 European SG&A Cost Study reveals that median selling, general, and administrative costs among Europe's largest public companies increased by 6% to 11.5% of revenue, with 63% of companies experiencing cost increases and only 18.1% managing to reduce costs.
Need for AI-Driven Strategies: The report emphasizes that traditional cost-cutting methods are insufficient, urging companies to adopt long-term, AI-driven strategies to enhance service delivery and achieve sustainable cost leadership.
Digital World Class Performance: Companies classified as Digital World Class can operate with SG&A costs significantly lower than median performers, potentially saving €246 million annually for a €10 billion company, highlighting the importance of efficiency and business value.
Key Recommendations for Leaders: The Hackett Group advises companies to embrace AI, establish innovation centers, simplify processes, leverage data for performance benchmarking, and strengthen partnerships to drive transformation and improve SG&A efficiency.
Trade with 70% Backtested Accuracy
Analyst Views on HCKT
About HCKT
About the author
AI Drives Significant Enterprise Transformation Improvements
- Customer Experience Enhancement: 54% of organizations are leveraging AI to improve customer satisfaction, with 76% reporting over 25% improvement in key metrics, indicating AI's potential to deepen engagement and create new value pathways.
- Maturity in Risk Management: 50% of leaders are scaling AI for enhanced risk management and compliance, with 57% reporting over 25% improvements in employee experience, showcasing AI's effectiveness in strengthening corporate governance.
- Productivity Gains: 69% of organizations are using AI to boost employee productivity, with 80% reporting gains exceeding 25%, reflecting a trend of designing core processes around AI to accelerate decision-making and improve execution efficiency.
- Strategic Investment Foundations: Leading companies like Bosch and Johnson & Johnson have achieved 200%-2,500% ROI through AI, demonstrating the significant potential of AI to reshape enterprise operations and enhance overall value.
Hackett Group Reports US SG&A Cost Ratio Rises to 14.3%
- Rising Cost Trends: The Hackett Group's study reveals that the median SG&A cost ratio for the largest 1,000 non-financial services companies in the U.S. increased from 13.7% to 14.3% in FY24, indicating pressure from slowing revenue growth that compels firms to reassess their cost management strategies.
- Company Classification Analysis: The research found that 62% of companies saw an increase in SG&A costs as a share of revenue, with 78% failing to keep cost growth below the inflation rate of 2.9%, and only 17.9% achieving year-over-year reductions in SG&A costs, highlighting significant challenges in cost control for most firms.
- Digital Transformation Potential: For a typical $10 billion company, achieving Digital World Class® performance could yield an annual cost advantage of $290 million, with potential savings of $90 million in finance, HR, IT, and procurement, underscoring the critical importance of digital transformation.
- Future Strategic Direction: The report recommends that companies adopt an agentic enterprise model, establish AI centers of excellence, eliminate process complexity, and invest in data foundations to enhance decision-making efficiency and operational effectiveness, indicating a need for strategic transformation to navigate an increasingly complex market environment.
Hackett Group Completes $40M Dutch Auction Tender Offer for 2.03M Shares
- Tender Offer Completion: Hackett Group successfully repurchased 2.03 million shares of common stock through a modified Dutch auction tender offer, totaling approximately $40.6 million, reflecting the company's confidence in its stock.
- Enhanced Shareholder Returns: The repurchased shares represent about 7.49% of Hackett's currently issued common stock, which not only boosts earnings per share but also potentially increases shareholder confidence in the company's future performance.
- No Proration Factor: By accepting all properly tendered shares, Hackett avoided the complexities of proration, ensuring that all participants received their expected repurchase amounts.
- Positive Market Reaction: The successful execution of this tender offer is expected to have a favorable impact on Hackett's stock price, further solidifying its market position in the generative AI consulting sector.
Hackett Group Launches $40 Million Stock Buyback via Dutch Auction
- Buyback Overview: Hackett Group announced a modified Dutch auction tender offer to repurchase up to $40 million of its common stock, expected to buy 2 million shares at $20 each, reflecting the company's confidence in its stock value.
- Shareholder Benefits: Based on preliminary counts, approximately 96.98% of validly tendered shares will be repurchased, which not only enhances shareholder returns but also potentially boosts market confidence in the company's future performance.
- Market Impact: The buyback plan is expected to represent 7.37% of Hackett's currently issued common stock, and by reducing the number of shares outstanding, it may positively impact earnings per share, thereby enhancing the overall valuation of the company.
- Future Outlook: Hackett Group's buyback initiative demonstrates strategic flexibility in an uncertain economic environment, aiming to support long-term growth objectives by enhancing shareholder value and market confidence.
Daily Upgrade Report for Validea's Peter Lynch Strategy - November 20, 2025
Validea's Upgrades: Today's upgrades for Validea's P/E/Growth Investor model, based on Peter Lynch's strategy, highlight stocks with strong fundamentals and reasonable valuations, including Hackett Group Inc., Axalta Coating Systems Ltd., and SiriusPoint Ltd.
Hackett Group Inc.: The stock rating for Hackett Group Inc. improved from 0% to 74%, indicating a positive shift in its fundamentals and valuation, with a focus on Gen A.I. strategic consulting.
Axalta Coating Systems Ltd.: Axalta's rating increased slightly from 72% to 74%, reflecting stable fundamentals in the chemical manufacturing sector, particularly in coatings for various industries.
SiriusPoint Ltd.: SiriusPoint's rating surged from 0% to 91%, showcasing strong interest based on its fundamentals and valuation in the insurance and reinsurance market.
The Hackett Group® Reveals Top Accounts Payable Solutions Achieving 3.5X Productivity Increases via AI Advancements
AI in Accounts Payable: New research from The Hackett Group highlights how AI-powered accounts payable (AP) solutions are addressing complex challenges like global compliance, fraud prevention, and rising transaction volumes, enabling organizations to enhance operational efficiency.
Digital World Class® Matrix: The report evaluates 15 AP software providers based on their capabilities and value delivered, assessing key processes such as invoice management, compliance, and disbursement, while also measuring performance metrics like implementation success and user satisfaction.
Benefits of AP Solutions: Companies adopting advanced AP solutions are experiencing significant improvements, including a 60% average touchless invoice processing rate and a 59% reduction in AP cycle times, leading to higher productivity and overall satisfaction.
Strategic Technology Adoption: The research emphasizes the importance for AP leaders to strategically evaluate their technology partners and service delivery models to effectively leverage generative AI capabilities and optimize their processes for better business outcomes.
AI Drives Significant Enterprise Transformation Improvements
- Customer Experience Enhancement: 54% of organizations are leveraging AI to improve customer satisfaction, with 76% reporting over 25% improvement in key metrics, indicating AI's potential to deepen engagement and create new value pathways.
- Maturity in Risk Management: 50% of leaders are scaling AI for enhanced risk management and compliance, with 57% reporting over 25% improvements in employee experience, showcasing AI's effectiveness in strengthening corporate governance.
- Productivity Gains: 69% of organizations are using AI to boost employee productivity, with 80% reporting gains exceeding 25%, reflecting a trend of designing core processes around AI to accelerate decision-making and improve execution efficiency.
- Strategic Investment Foundations: Leading companies like Bosch and Johnson & Johnson have achieved 200%-2,500% ROI through AI, demonstrating the significant potential of AI to reshape enterprise operations and enhance overall value.
Hackett Group Reports US SG&A Cost Ratio Rises to 14.3%
- Rising Cost Trends: The Hackett Group's study reveals that the median SG&A cost ratio for the largest 1,000 non-financial services companies in the U.S. increased from 13.7% to 14.3% in FY24, indicating pressure from slowing revenue growth that compels firms to reassess their cost management strategies.
- Company Classification Analysis: The research found that 62% of companies saw an increase in SG&A costs as a share of revenue, with 78% failing to keep cost growth below the inflation rate of 2.9%, and only 17.9% achieving year-over-year reductions in SG&A costs, highlighting significant challenges in cost control for most firms.
- Digital Transformation Potential: For a typical $10 billion company, achieving Digital World Class® performance could yield an annual cost advantage of $290 million, with potential savings of $90 million in finance, HR, IT, and procurement, underscoring the critical importance of digital transformation.
- Future Strategic Direction: The report recommends that companies adopt an agentic enterprise model, establish AI centers of excellence, eliminate process complexity, and invest in data foundations to enhance decision-making efficiency and operational effectiveness, indicating a need for strategic transformation to navigate an increasingly complex market environment.
Hackett Group Completes $40M Dutch Auction Tender Offer for 2.03M Shares
- Tender Offer Completion: Hackett Group successfully repurchased 2.03 million shares of common stock through a modified Dutch auction tender offer, totaling approximately $40.6 million, reflecting the company's confidence in its stock.
- Enhanced Shareholder Returns: The repurchased shares represent about 7.49% of Hackett's currently issued common stock, which not only boosts earnings per share but also potentially increases shareholder confidence in the company's future performance.
- No Proration Factor: By accepting all properly tendered shares, Hackett avoided the complexities of proration, ensuring that all participants received their expected repurchase amounts.
- Positive Market Reaction: The successful execution of this tender offer is expected to have a favorable impact on Hackett's stock price, further solidifying its market position in the generative AI consulting sector.
Hackett Group Launches $40 Million Stock Buyback via Dutch Auction
- Buyback Overview: Hackett Group announced a modified Dutch auction tender offer to repurchase up to $40 million of its common stock, expected to buy 2 million shares at $20 each, reflecting the company's confidence in its stock value.
- Shareholder Benefits: Based on preliminary counts, approximately 96.98% of validly tendered shares will be repurchased, which not only enhances shareholder returns but also potentially boosts market confidence in the company's future performance.
- Market Impact: The buyback plan is expected to represent 7.37% of Hackett's currently issued common stock, and by reducing the number of shares outstanding, it may positively impact earnings per share, thereby enhancing the overall valuation of the company.
- Future Outlook: Hackett Group's buyback initiative demonstrates strategic flexibility in an uncertain economic environment, aiming to support long-term growth objectives by enhancing shareholder value and market confidence.
Daily Upgrade Report for Validea's Peter Lynch Strategy - November 20, 2025
Validea's Upgrades: Today's upgrades for Validea's P/E/Growth Investor model, based on Peter Lynch's strategy, highlight stocks with strong fundamentals and reasonable valuations, including Hackett Group Inc., Axalta Coating Systems Ltd., and SiriusPoint Ltd.
Hackett Group Inc.: The stock rating for Hackett Group Inc. improved from 0% to 74%, indicating a positive shift in its fundamentals and valuation, with a focus on Gen A.I. strategic consulting.
Axalta Coating Systems Ltd.: Axalta's rating increased slightly from 72% to 74%, reflecting stable fundamentals in the chemical manufacturing sector, particularly in coatings for various industries.
SiriusPoint Ltd.: SiriusPoint's rating surged from 0% to 91%, showcasing strong interest based on its fundamentals and valuation in the insurance and reinsurance market.
The Hackett Group® Reveals Top Accounts Payable Solutions Achieving 3.5X Productivity Increases via AI Advancements
AI in Accounts Payable: New research from The Hackett Group highlights how AI-powered accounts payable (AP) solutions are addressing complex challenges like global compliance, fraud prevention, and rising transaction volumes, enabling organizations to enhance operational efficiency.
Digital World Class® Matrix: The report evaluates 15 AP software providers based on their capabilities and value delivered, assessing key processes such as invoice management, compliance, and disbursement, while also measuring performance metrics like implementation success and user satisfaction.
Benefits of AP Solutions: Companies adopting advanced AP solutions are experiencing significant improvements, including a 60% average touchless invoice processing rate and a 59% reduction in AP cycle times, leading to higher productivity and overall satisfaction.
Strategic Technology Adoption: The research emphasizes the importance for AP leaders to strategically evaluate their technology partners and service delivery models to effectively leverage generative AI capabilities and optimize their processes for better business outcomes.
