CenterPoint Energy Secures 600 Additional Frontline Workers for Winter Storm
CenterPoint Energy secured over 600 additional frontline workers for an expanded workforce of 3,300 workers to address the approaching winter storm. Additionally, the company is standing up three staging sites Thursday at strategic locations across the northern portion of the Greater Houston area to pre-position resources to support potential restoration efforts. In addition to CenterPoint's Emergency Operations Center staff of 200 personnel and on-system workforce of approximately 2,500 internal line workers, local contractors and vegetation management resources, the company has secured an additional approximately 600 frontline workers including more line workers, vegetation management resources, and damage assessors. The company's Emergency Operations Center was activated this morning and will remain activated through the weekend as CenterPoint continues executing its cold weather action plan.
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- Natural Gas Producers in Focus: The surge in natural gas prices due to Winter Storm Fern has put companies like Antero Resources and EOG Resources in the spotlight, with analysts predicting significant upside potential for these producers amid production disruptions.
- Equipment Manufacturers at Risk: The freezing of natural gas equipment and pipelines could halt operations for energy transfer companies such as Energy Transfer and Kinder Morgan, potentially impacting their production and revenue.
- Power Supply Assurance: PJM, the largest U.S. power grid, has warned of a potential winter peak, prompting CenterPoint Energy and Duke Energy to implement emergency plans to ensure reliable power supply during the storm.
- Airline Industry Disruption: The storm has led to the cancellation of over 9,400 flights by airlines including Delta, JetBlue, and United Airlines, causing widespread travel disruptions and affecting numerous travelers nationwide.

- System Stability: As of 4 p.m., CenterPoint's electric system is operating as designed with less than 1% of customers affected, approximately 1,000 still experiencing outages, demonstrating the company's resilience in extreme weather conditions.
- Rapid Recovery Progress: Since 6 a.m. Saturday, CenterPoint has restored power to nearly 30,000 customers, indicating the company's efficient recovery capabilities in response to the winter storm.
- Resource Mobilization: The company has deployed over 500 contractors from nine states to support the hardest-hit areas, ensuring continued service during upcoming severe cold weather, showcasing its strong resource integration capabilities.
- Safety Reminders and Customer Communication: CenterPoint advises customers to maintain a safe distance from downed lines and utilizes Power Alert Service® to provide real-time restoration updates, enhancing customer safety awareness and information transparency.

- Emergency Response Capability: CenterPoint Energy mobilized 2,800 workers during the winter storm to ensure rapid power restoration under high winds and freezing conditions, successfully restoring power to nearly 30,000 customers, demonstrating the company's emergency response effectiveness in extreme weather.
- Customer Impact Assessment: As of 4 p.m., approximately 1,000 customers were still experiencing weather-related outages, affecting less than 1% of the 2.9 million customers served, indicating the overall stability of the company's system and its ability to effectively handle emergencies.
- Resource Allocation: The company deployed over 500 contractors from nine states to support recovery efforts in heavily impacted areas, showcasing CenterPoint's resource integration capabilities and effective interstate collaboration in crisis management.
- Safety Reminders and Customer Communication: CenterPoint emphasized safety precautions for customers encountering downed power lines and maintained communication through various channels to keep customers informed about restoration progress and safety information, enhancing customer trust and satisfaction.

- Power Restoration Progress: As of 6 a.m., approximately 2,000 customers in the Houston area are experiencing outages due to the winter storm, representing less than 1% of the 2.9 million customers served, while 27,000 customers have had their power restored, demonstrating effective response capabilities.
- Emergency Preparedness Measures: CenterPoint Energy activated its Emergency Operations Center on January 21, mobilizing a workforce of 3,300 and preparing over 700 natural gas workers to address potential equipment damage and outages, ensuring customer safety and service restoration.
- Equipment Inspection and Maintenance: The company inspected and tested all 270 electric substations and pre-staged over 9,200 distribution poles, 11,500 transformers, and more than 1,500 vehicles to meet potential power restoration demands, ensuring stable electricity supply during extreme weather.
- Customer Communication and Support: CenterPoint is providing safety and preparedness information to customers through social media and direct outreach, encouraging enrollment in the Power Alert Service® for outage details and restoration times, enhancing customer safety and information transparency during the winter storm.

- Restoration Progress: As of 6 a.m., CenterPoint Energy has restored power to approximately 27,000 customers, with less than 2,000 currently affected, demonstrating the company's effective recovery capabilities during the winter storm.
- Emergency Response Team: The company has mobilized a workforce of 3,300 workers to conduct damage assessments and restore power, ensuring rapid response under extreme weather conditions, reflecting its commitment to customer service.
- Equipment Preparedness: Prior to the winter storm, CenterPoint Energy prepared over 9,200 distribution poles and 11,500 transformers, ensuring quick restoration of power during adverse weather, thereby enhancing the company's emergency response capabilities.
- Customer Safety Reminder: The company advises customers to maintain a safe distance of at least 35 feet from downed power lines, emphasizing the importance of ensuring customer safety during extreme weather conditions.

- Power Restoration Progress: The winter storm has caused outages in the Greater Houston area, currently affecting about 2,000 customers, but approximately 27,000 customers have been restored since Saturday morning, demonstrating the company's rapid response capability.
- Workforce Mobilization: CenterPoint Energy has mobilized 3,300 workers to conduct damage assessments and restore power, ensuring service is resumed as quickly as possible under extreme weather conditions, reflecting the company's commitment to its customers.
- Safety Reminder Measures: The company advises the public to maintain a safe distance of at least 35 feet from downed power lines to prevent electrocution risks and encourages timely reporting of downed lines to ensure community safety.
- Emergency Preparedness Actions: CenterPoint activated its Emergency Operations Center on January 21 and conducted comprehensive preparations ahead of the winter storm, including adhering to annual winterization requirements from the Electric Reliability Council of Texas to enhance the resilience of the power system.






