TELUS Digital Releases AI Assistant Poll Results
Written by Emily J. Thompson, Senior Investment Analyst
Updated: 5 days ago
0mins
Should l Buy TU?
Source: PRnewswire
- Poll Reveals AI Limitations: TELUS Digital's survey of 1,000 U.S. AI users found that 88% have witnessed AI errors; however, this does not lead to consistent fact-checking, indicating a persistent trust in AI despite a lack of effective verification mechanisms.
- Model Stability Research: The research indicates that AI models do not significantly improve accuracy when challenged, and in some cases, accuracy may decrease, underscoring the importance of high-quality training data and model evaluation prior to deployment.
- Corporate Responsibility in AI Development: The survey results emphasize that enterprises must focus on how AI systems are designed, trained, and governed rather than relying solely on user feedback and prompts, which has profound implications for corporate AI strategies.
- Future Development Focus: TELUS Digital is committed to providing high-quality data and technology solutions to support the continuous improvement of AI and machine learning models, ensuring reliability and effectiveness in high-stakes environments.
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Analyst Views on TU
Wall Street analysts forecast TU stock price to rise
10 Analyst Rating
4 Buy
4 Hold
2 Sell
Hold
Current: 13.930
Low
13.71
Averages
14.96
High
18.04
Current: 13.930
Low
13.71
Averages
14.96
High
18.04
About TU
TELUS Corporation is a communications technology company serving customers through its suite of broadband services for consumers, businesses and the public sector. Its segments include TELUS technology solutions, TELUS digital experience and TELUS health. The TELUS technology solutions segment includes mobile technologies; data (which include Internet protocol; television; hosting, cloud-based services; and home and business security and automation); agriculture and consumer goods services (software, data management and data analytics-driven smart-food chain and consumer goods technologies); voice and other telecommunications services ; and equipment sales. The TELUS health segment includes healthcare services, software and technology solutions. The TELUS digital experience segment consists of digital customer experience and digital-enablement transformation solutions, including artificial intelligence and content management.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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- Strategic Collaboration Expansion: The partnership agreement not only covers projects in quantum computing and networking technologies but also aims to advance the construction of quantum data centers and nationwide encrypted networks, which is expected to have a profound impact on Canada's secure telecommunications infrastructure.
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- Health Business Expansion: TELUS Health achieved revenue and adjusted EBITDA growth of 13% and 10% respectively in Q4, covering 161.2 million lives, solidifying its leadership in the global digital health sector through strategic investments and product innovation.
- Capital Expenditures and Cash Flow: Capital expenditures reached $649 million in Q4 2025, an 18% increase year-over-year, while free cash flow grew by 7% to $574 million, showcasing the company's effectiveness in capital allocation and cash flow management.
See More
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See More
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- Quantum Transmission Milestone: Photonic and TELUS achieved the world's first quantum teleportation, successfully transferring quantum information over 30 kilometers using TELUS' fiber optic network, marking a significant advancement in quantum-secure networking capabilities that could accelerate the commercialization of quantum computing.
- Innovative Architecture: Utilizing the Entanglement First™ architecture, Photonic combined silicon-based qubits with telecom band photonic connectivity to successfully transmit quantum information to a processable quantum processor, enhancing the storage and usability of quantum data and improving the feasibility of long-distance quantum networks.
- Strategic Collaboration Expansion: The partnership agreement not only covers projects in quantum computing and networking technologies but also aims to advance the construction of quantum data centers and nationwide encrypted networks, which is expected to have a profound impact on Canada's secure telecommunications infrastructure.
- Collaboration Among Industry Leaders: Photonic CEO Paul Terry emphasized that this collaboration showcases the potential of industry leaders working together to accelerate advancements in quantum computing and networking, with expectations to create significant social and economic value while driving real-world technology applications.
See More
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- Executive Retirement Announcement: TELUS has announced that CEO Darren Entwistle will retire on June 30, 2026, concluding a 26-year tenure, which signifies a major leadership transition for the company.
- Succession Planning: The board has appointed Victor Dodig as the new CEO effective July 1, 2026, ensuring continuity in leadership during this transition period.
- Transition Support: Entwistle will remain as an advisor until April 30, 2027, post-retirement, to assist Dodig in the transition, thereby ensuring continuity in the company's strategic direction.
- Market Reaction: Following the announcement, TELUS shares fell by 1.7% in premarket trading, indicating market caution regarding the leadership change.
See More
TELUS Q4 Earnings Miss Expectations with Revenue Decline
- Disappointing Earnings: TELUS reported a Q4 non-GAAP EPS of C$0.20, missing expectations by C$0.05, indicating pressure on profitability that could affect investor confidence.
- Revenue Decline: The company generated revenue of C$5.26 billion, a 2.2% year-over-year decrease, falling short of market expectations, reflecting sluggish revenue growth in a competitive environment.
- Customer Growth Highlight: Despite the poor financial performance, TELUS achieved a total customer growth of 377,000 in Q4, including 50,000 mobile phone users and 287,000 connected devices, demonstrating sustained demand for its premium bundled services.
- Share Buyback Plan: TELUS received TSX approval for a C$500 million share buyback, aimed at enhancing shareholder value, which may boost market confidence despite the company's profitability challenges.
See More
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- Significant Customer Growth: In Q4 2025, TELUS added 377,000 mobile and fixed customers, including 50,000 mobile phone users and 287,000 connected devices, demonstrating sustained demand for premium bundled services and reinforcing its market leadership.
- Strong Financial Performance: Full-year basic earnings per share grew by 9%, with net income attributable to common shares increasing by 12%, while cash from operations remained stable at $4.9 billion, reflecting robust financial management and profitability.
- Health Business Expansion: TELUS Health achieved revenue and Adjusted EBITDA growth of 13% and 10% respectively in Q4 2025, successfully delivering $431 million in annualized synergies, showcasing its leadership and continuous innovation in the global digital health market.
- Capital Expenditures and Cash Flow: Capital expenditures reached $649 million in Q4 2025, an 18% increase year-over-year, while free cash flow grew by 7% to $574 million, indicating a balanced strategy in investment and cash flow management.
See More
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- Significant Customer Growth: TELUS added 377,000 mobile and fixed customers in Q4 2025, including 50,000 mobile phone users and 287,000 connected devices, demonstrating strong demand for its premium bundled services and reinforcing its competitive position in the market.
- Strong Financial Performance: Full-year earnings per share grew by 9%, with net income increasing by 12% year-over-year, and stable cash from operations at $4.9 billion, reflecting the company's excellence in financial management and operational efficiency.
- Health Business Expansion: TELUS Health achieved revenue and adjusted EBITDA growth of 13% and 10% respectively in Q4, covering 161.2 million lives, solidifying its leadership in the global digital health sector through strategic investments and product innovation.
- Capital Expenditures and Cash Flow: Capital expenditures reached $649 million in Q4 2025, an 18% increase year-over-year, while free cash flow grew by 7% to $574 million, showcasing the company's effectiveness in capital allocation and cash flow management.
See More
TELUS Appoints Victor Dodig as New CEO Following Darren Entwistle's Retirement
- Leadership Transition: TELUS's Board of Directors announced that current CEO Darren Entwistle will retire on June 30, 2026, with Victor Dodig appointed to succeed him on July 1, 2026, ensuring a smooth leadership transition for the company.
- Performance and Contributions: Under Entwistle's leadership, TELUS transformed from a regional telecom into a global communications technology leader, generating over $20 billion in annual revenue while successfully navigating industry changes and economic volatility, creating exceptional shareholder value.
- Successor Background: Victor Dodig, former CEO of Canadian Imperial Bank of Commerce, brings over 30 years of industry experience focused on customer service and technology enhancement, and is expected to continue driving TELUS's long-term sustainable growth.
- Commitment to Social Responsibility: Dodig has pledged to maintain TELUS's global leadership in social capitalism, emphasizing strong community ties and a commitment to creating positive societal impacts.
See More
