Coupang Implements ₩1.685 Trillion Customer Compensation Plan Following Data Breach
- Customer Compensation Plan: Coupang announced a ₩1.685 trillion ($1.175 billion) compensation plan to restore customer trust following a personal data breach, demonstrating the company's commitment to addressing customer concerns.
- Broad Eligibility: Approximately 33.7 million accounts, including Wow members and those who have closed their accounts, are eligible for compensation, indicating a comprehensive approach to crisis management aimed at rebuilding customer relationships.
- Clear Compensation Details: Each eligible customer will receive four single-use vouchers totaling ₩50,000, covering various products, which reflects the company's efforts to enhance customer experience through diversified service offerings.
- Commitment to Trust Restoration: Coupang's interim CEO Harold Rogers stated that this incident will serve as an opportunity to reaffirm the company's customer-centric management philosophy, aiming to regain customer trust through sincere apologies and compensation measures.
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Technical Analysis for
Technical Sentiment Analysis for () As of , () is exhibiting a Neutral technical sentiment. Our proprietary analysis, which aggregates 0 technical signals, shows that 0 indicators are flashing buy, while 0 are indicating sell.
Momentum Indicators: RSI, MACD & Overbought/Oversold Status Currently, the Relative Strength Index (RSI) for stands at -, which suggests a Neutral condition. Meanwhile, the MACD (12, 26) indicator is at -, providing a Neutral signal for short-term momentum. Other oscillators like the Stochastic Oscillator at - and the Commodity Channel Index (CCI) at - further confirm a - outlook for the stock.
Support, Resistance & Moving Averages From a structural perspective, is trading below its 60-day moving average of $- and below its 200-day long-term moving average of $-. Key price levels to watch include the immediate resistance at $- and strong support at $-. A break above $- could signal a bull continuation, while falling below $- may test the next Fibonacci floor at $-.
() Support & Resistance Level
| Name | S3 | S2 | S1 | Pivot Points | R1 | R2 | R3 |
|---|---|---|---|---|---|---|---|
| Classic | - | - | - | - | - | - | - |
| Fibonacci | - | - | - | - | - | - | - |
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